Campbell Solutionz GmbH
1. Scope
These Terms and Conditions apply to all orders placed via the online shop operated by Campbell Solutions GmbH on www.voncampbell.com. By using this website and/or placing an order, the customer agrees to these Terms.
2. Offer and Contract Conclusion
Product listings on the website are non-binding and constitute an invitation to place an order. By submitting an order, the customer makes a binding offer. A contract is concluded once the order is confirmed via email. The seller reserves the right to refuse orders without giving reasons.
3. Products and Availability
The seller offers clothing and accessories.Products may include:
- In-stock items
- Pre-orders
- Custom-made pieces
Limited collections (“limited drops”) are available only while supplies last.
Product images are for illustrative purposes only. Variations may occur.
4. Prices
All prices are stated in CHF unless otherwise indicated. Prices may change at any time. The price at the time of order applies. For international orders, the customer is responsible for any customs duties, taxes, or import fees.
5. Payment
Accepted payment methods:
- Credit Card
- PayPal
- Twint (Switzerland only)
Payment is due immediately upon checkout. Orders are processed only after full payment is received.
6. Refunds
All Transactions are final:
Upon the completion and finalisation of your Order, No Refund is possible. It is very important to note that all purchases, orders and transactions on this site are considered final once an order has been placed. This includes cases pertaining to colors and sizes. This policy emphasizes that once your product is delivered there is no room for refund(s)
7. Shipping and Delivery
Shipping is available worldwide.
- Shipping fee: CHF 8.50
- Estimated delivery time: 1–3 weeks
Shipping is handled by third-party carriers. Delivery times are estimates and not guaranteed. Delays may occur due to:
- International shipping processes
- Customs clearance
- High demand (e.g. limited drops, pre-orders)
The seller is not liable for delivery delays.
8. Transfer of Risk
The risk transfers to the customer once the goods are handed over to the shipping provider.
9. Returns and Cancellation
No returns, refunds, or cancellations are accepted. All sales are final. This applies especially to:
- Discounted items
- Pre-orders
- Custom-made products
10. Pre-orders and Custom Pieces
Pre-order and custom items may require extended production and delivery times. By placing an order, the customer agrees to these extended timelines. These items are non-refundable and cannot be exchanged.
11. Warranty and Liability
No additional warranties are provided beyond statutory requirements. The seller is not liable for:
- Color differences due to screen displays
- Minor design variations
- Shipping delays
- Damages caused by improper use
Liability is limited to the maximum extent permitted by law.
12. Communication
Customers may contact the seller via email for any issues or inquiries.
13. Data Protection
The website uses cookies to enhance user experience. Further details are outlined in a separate Privacy Policy.
14. Changes to Terms
The seller reserves the right to update these Terms at any time. The version valid at the time of order applies.
15. Governing Law
Swiss law applies exclusively. Place of jurisdiction is the registered office of Campbell Solutions GmbH.
